1st Edition

Integrating ERP, CRM, Supply Chain Management, and Smart Materials




ISBN 9780849310768
Published May 31, 2001 by Auerbach Publications
408 Pages 100 B/W Illustrations

USD $125.00

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Book Description

Organizations enjoy two kinds of strategic advantages. One is transitory: being in the right place with the right products at the right time. The other comes from having first class management and instituting processes that mobilize an organization, keeping in ahead of the competition. Which would you like to count on for your organization's success?

Integrating ERP, CRM, Supply Chain Management, and Smart Materials explores how to create business opportunities and reap savings by:

  • Restructuring and updating of ERP and CRM software as it integrates supply chain management and delivers new killer applications
  • Evolving opportunities that will develop from the implementation of smart materials, automatic identification, classification systems, and quality assurance projects
  • Auditing the implementation, operation, and maintenance of ERP and CRM software as well as the corrective action taken on the basis of results

    Internet commerce, online supply chain, and advances in technology - all available at increasingly lower costs - make systems of the past obsolete. However, just as new technology creates new opportunities, it can also create unforeseen consequences. By binding a wealth of interdependent issues between the covers of one book, Integrating ERP, CRM, Supply Chain Management, and Smart Materials gives you the tools you need to create proprietary, high value-added solutions.
  • Table of Contents

    Supply Chain, Enterprise Resource Planning and the Search for Cost Control
    Functionality and Cost/Effectiveness of ERP Systems
    Why Companies Adopt and Use ERP Software for Supply Chain Management
    Implementing Successive Releases of ERP Systems
    A Sound Methodology for Enterprise Management: GE's Six Sigma

    Organizational Prerequisites for Smart Materials and for Automatic Identification
    The Next Frontier in Technology and in Supply Chain Management: Automatic Identification
    Advances Underpinning Development and Use of the Electronic Product Code
    The Chorafas Classification/Identification System for Supply Chain Requirements
    Practical Implementations of the DCS Solution

    Outsourcing Software Support and Management of the Vendor Relationship
    Web-Based Solutions to Enterprise Management
    Supply Chain Software and Enterprise Resource Planning
    Outsourcing Has Become One of the Major IT Challenges
    Policies in Outsourcing and Regulatory Issues

    Auditing the Implementation, Operation and Maintenance of ERP Software
    The Ongoing Change in the Practice of Auditing Information Technology
    Auditing Supply Chain Solutions and Enterprise Resource Planning Systems
    Case Studies in Auditing a Company's Financial Statements and Other Reports
    Auditing the Security/Protection Methodology and Providing Improvements

    ...
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